William "Bill" H. Sugiyama is the Division Chief/Manager of Emergency Medical Services (EMS) for the City of Oakland Fire Department. The Oakland Fire Department is a First Responder Advanced Life Support Service providing paramedic level care for a population of over 400,000 and responds to an average of 40,000 emergent medical requests per year.
Division Chief Sugiyama began his career in EMS as an EMT – I while in college in 1990. Over this 20 year period he has steadily advanced himself professionally and academically. In 1990 he began his EMS career with a private ambulance company in the Sacramento California Area. In 1993 he obtained his California State Paramedic licensure and has served as a field paramedic on the ground and in the air; as and educator in the classroom and in the field; as the Chairman of the Board of Directors for the San Francisco Paramedic Association; as a Prehospital Care Coordinator for the Alameda County EMS Agency; and now as a Division Chief of EMS for the Oakland Fire Department and President – Elect for the International Association of Emergency Medical Services Chiefs.
Chief Sugiyama has received numerous awards and honors for his personal and professional achievements. At the age of 18 he was award the Rank of Eagle Scout from the Boy Scouts of America. In 1998 he received a Certificate of Recognition from the California State Assembly for his Heroic Life Saving Efforts while serving as a Flight Paramedic. In 2007 he was honored as Alameda County Public Health Department Leadership Fellow, and in 2009 he was awarded the Intermedix IAEMSC Harvard Fellowship.
Chief Sugiyama earned his Associates degree in Nursing and Baccalaureate degree of Science from Excelsior College, his Master of Arts in Homeland Security with a Concentration in Emergency and Disaster Management from American Military University and in 2009 completed a Harvard Fellowship for Senior Executives in State and Local Government through the Harvard University John F. Kennedy School of Government.
In addition to the IAEMSC, Chief Sugiyama serves on the EMS Advisory Board for Jones and Barlett Publishing. His other professional affiliations include the Japanese American Citizens League, Rotary International: Oakland #3, and the National Association of EMTs.
A Paramedic since 1974, Chief McCaughan served the City of Pittsburgh Emergency Medical Services since its inception in 1975 and helped develop the service during its infancy. Having held the positions of Field Supervisor, Rescue Supervisor, Chief Supervisor, Assistant Chief and Deputy Chief, he was named Chief of the Bureau in 2004 and served in that capacity until he retired in 2012 to join Highmark, Inc as Vice President of Prehospital Care Services in its newly formed Integrated Delivery System now known as the Allegheny Health Network
A faculty member at the University of Pittsburgh School of Health & Rehabilitation Sciences he also completed the Executive Leadership Program at the Naval Postgraduate School, Center for Homeland Defense and Security. He has served on several Boards including the Ambulance Association of Pennsylvania and the Pennsylvania Emergency Health Services Council from which he received the EMS Administrator of the Year Award in 2008. He currently serves a number of other organizations including: the International Association of EMS Chiefs as a founding member and current Vice President; he is Vice President of the Emergency Medical Service Institute and current Chairman of the Allegheny County EMS Council. Co-chairing the Health Medical Subcommittee, he also sat on the United States Secret Service / Pittsburgh G-20 Summit Executive Steering Committee for which he commanded the largest EMS contingent ever mobilized in the Commonwealth of Pennsylvania. He also Chaired the City of Pittsburgh / Allegheny County Gaming Implementation Task Force Public Safety Sub-committee and traveled to Israel as part of a 10 member EMS delegation from the U.S. to observe their strategies and best practices for dealing with mass casualty incidents and terrorism.
Active in the water rescue community for many years, he was a member of the Founders Committee / Board member and Past Chair of both the Pennsylvania Water Rescue Instructors Association and the Pittsburgh Safe Boating Council. He also Co-Chaired the Port of Pittsburgh / United States Coast Guard - Area Maritime Security Council in the years following the 9-11 attacks.
Superintendent in Chief Brendan Kearney began working for Boston EMS as an EMT in 1984. He steadily advanced his career by serving as a Paramedic and then a Deputy Superintendent before being promoted in 2004 to Superintendent of Field Support. In June 2010, Brendan was named Superintendent in Chief, the department's second in command. In this role, Supt. In Chief Kearney oversees the combined responsibilities and resources of all Boston EMS Divisions and has the authority to serve as acting Chief of Department in the Chief's absence. Boston EMS is a two tiered (ALS/BLS) third-service EMS provider for the City of Boston, Massachusetts. The Department has approximately 400 employees and responded to 108,000 clinical incidents in 2010, resulting in over 79,000 transports.
Supt. in Chief Kearney is the recipient of several department awards and commendations, and has served on a number of local, regional, and statewide committees focusing on a variety of EMS related issues including: policy development, treatment protocols, emergency medical dispatch, communications and interoperability, disaster preparedness, and EMS service zone planning. He is particularly interested in performance management, strategic planning, "just culture" and systems approach to error reduction, and EMS system design and development.
Brendan holds a Bachelor's Degree in Criminal Justice and a Certificate in Health Care Management from Stonehill College, and a Masters in Public Administration from Bridgewater State University. He is a graduate of the American Ambulance Association "Ambulance Service Manager Certificate" Program, the Command Training / Executive Development Program at Roger Williams University, and the Advanced Leadership Issues in EMS program at the National Fire Academy in Emmitsburg, Maryland.
Christian E. "Chris" Callsen, Jr., LP is the Chief Operating Officer-North America for the Optima Corporation, an operations research organization specializing in assisting public safety organizations with planning, system design and resource management. Formerly Assistant Director-Operations with Austin-Travis County Emergency Medical Services Department (A/TCEMS) in Austin, Texas, Assistant Chief Callsen developed innovative solutions to EMS service concepts with a focus on Deployment, Homeland Security, Special Events, Community Relations and new methods of innovative response approaches and technologies. Assistant Chief Callsen served as lead of the Operations Division, a position that provided leadership to all uniform staff with A/TCEMS including the areas of Communications, Field Operations, Special Operations, STAR Flight, and Logistics and was responsible for more than 350 personnel and a budget of more than $39 million annually. He also continues to actively participate in a range of local, regional, and national level working groups in areas related to Emergency Medical Services, Homeland Security, the National Incident Management System, and the medical response to Catastrophic Casualties. Chief Callsen previously served on the State of Texas Governor's EMS and Trauma Advisory Committee (GETAC) EMS Committee and as Co-Chair of the GETAC Disaster/Emergency Preparedness Task Force and was a member of the Texas Capital Area Type 3 Incident Management Team (IMT), qualified as an Incident Commander and Planning Section Chief. He has also provided advisory support to DHS and other federal agencies through participation on the IAB and the DHS First Responder Technologies User Working Group.
Educated at Georgetown University is Washington, DC and an attendee of the John F. Kennedy School of Government at Harvard University, he has more than 20 years of Emergency Services experience, Assistant Chief Callsen has worked in several areas of special operations including HazMat, Tactical, US&R, Dignitary Protection and technical rescue. Assistant Director Callsen is also a published author with his most recent contribution being the text book National Incident Management System / Principles and Practice, published in 2005.
Pete started his career in 1977 with private ambulance services in northern Massachusetts and southern New Hampshire, serving as an EMT in emergency and inter-facility response and transport.
He moved to San Francisco in 1981 and worked at Mercy Peninsula ambulance for 7 years and in the Department of Public Health EMS Division for 13 years. At DPH he held positions in: operations, communications, training, and administration as the public information officer. He followed his time in the Department of Public Health with 13 years in the San Francisco Fire Department EMS Division. He held positions as: the Public Information Officer, Special Operations Captain, Paramedic Captain, Executive officer, and four and a half years as the EMS Division Chief. As the primary 911 agency for Fire and EMS for San Francisco – the Department has response and transport responsibilities for a population of 1.4 million.
As the EMS Division Chief he embraced the opportunity to lead a great team and worked with the Executive Command staff of the SFFD through a dynamic change process. The merger of EMS into the SFFD had taken place in 1997 and by 2004, the Chief of Department was committed to implementing changes in the service model to improve patient safety and to correct problems with workforce utilization and engagement.
Pete received the Raymond Lim Award in San Francisco as an EMS innovator and patient safety advocate in 2010.
Since his departure from the SFFD, in June of 2010, Pete has worked as an independent contractor with a Pro Transport 1, a private ambulance that is engaged in service expansion in northern California.
Professional Participation: He holds a position as a paramedic/representative of the public, on the San Francisco Emergency Medical Services Advisory Committee and participates on several policy development workgroups.
International Association of Fire Chiefs, National Information Officers Association, San Francisco Paramedic Association, National Emergency Medical Services Managers Association
Martin has been involved in EMS since 1972 and employed by Hennepin County Medical Center (HCMC), Hennepin EMS, since 1976. He received his Minnesota Paramedic certification in 1975 from (916 AVTI) Century College—during a time when paramedics were originally being recognized as providers of pre-hospital medicine in Minnesota. Since his employment at HCMC, Martin held clinical, supervisory, managerial, and director positions in EMS and has been involved in clinical research, product development, education, communications, strategic development, EMS consulting, and business development. Martin earned an undergraduate degree in business administration from Metropolitan State University, and an MBA from Bethel University. He has been involved in the Minnesota Ambulance Association, the Minnesota Emergency Medical Services Regulatory Board, InfraGuard, the Hennepin County EMS Advisory Council, the Minneapolis Emergency Communications Center User Board, the Downtown Emergency Preparedness Advisory Council, the Metropolitan Medical Response System (MMRS), the National Disaster Medical System, the National EMS Preparedness Initiative, and the International Association of Emergency Medical Services Chiefs (IAEMSC). As EMS Director, he maintains a clinical role within Hennepin EMS and has responded to many major events within Hennepin EMS' response area, including the International Society of Animal Geneticists (ISAG 2000), Republican National Convention (RNC), and the I-35W bridge collapse in Minneapolis. Meanwhile, Martin has an interest in ensuring the vitality of EMS and establishing lasting relationships in support of a sound emergency response system.
Education November 10, 2009 Bethel University St. Paul, MN Master of Business Administration January 26, 1995 Metropolitan State University St. Paul, MN Bachelor of Science in Business Administration College of Management Outstanding Undergraduate Student Award Nominee Outstanding Academic Achievement Award August 15, 1975 Century College St. Paul, MN Intensive Care Paramedic—diploma December 1973 Century College St. Paul, MN Emergency Medical Technician—Ambulance--diploma
IAEMSC, Minnesota Ambulance Association (MAA), InfraGuard, Hennepin County EMS Advisory Council, and the Metropolitan Medical Response System (MMRS).
Agency Web Site: www.hcmc.org
Deputy Chief Wilkinson began his EMS career at Sun Parlour Ambulance in Leamington, Ontario in
1968 while still in high school. Upon graduation in June 1969, he accepted a full time position at Sun
Parlour and rose thru the ranks to the position of Senior Supervisor. In 1979 Deputy Chief Wilkinson and
a business partner responded to an Ontario Ministry of Health RFP and were awarded the license to
provide ambulance service to the City of Owen and surrounding municipalities. In 1982, they purchased
the license to provide ambulance services in Port Elgin and Kincardine and surrounding municipalities
and continued to operate these services until May 1997. In May 1997, they sold their services to Rural/
Metro Ontario (R/MO), a Canadian subsidiary of the Rural/Metro Corporation. Deputy Chief Wilkinson
accepted the position of Vice President – Operation with R/MO and was responsible the operational
oversight of several ambulance services located across Mid Western, Central and Eastern Ontario.
In November 2000, Deputy Chief Wilkinson accepted the position of Operations Manager at Essex- Windsor EMS. Essex-Windsor is a third service county operation providing EMS to the County of Essex, City of Windsor (directly south of Detroit, Michigan) and Pelee Island. In December 2009, Wilkinson was promoted to his current position of Deputy Chief, Planning & Physical Resources. In this position, he is responsible for all departmental planning activities and oversight & procurement of all departmental assets including a fleet of 50 vehicles, 13 stations as well as the related equipment and supplies required to respond to 47,000 calls annually. As Windsor is the busiest international border crossing between Canada and the United States, Wilkinson has had the opportunity to interact with various Canadian and US agencies on numerous cross border response initiatives. As well, he is an active member of the Michigan Region 2 South Biomedical Defense Network.
Deputy Chief Wilkinson graduated the Ambulance and Emergency Care Program at St. Clair College, Windsor in 1977 and was among the first 100 persons to receive provincial certification as an Emergency Medical Care Assistant. He is currently qualified as a Primary Care Paramedic. From 1983 thru 1999, Wilkinson served on the Board of Directors of the Ontario Ambulance Operators Association including six years as the Vice President and a term as President. During this time he had the opportunity to interface with all levels of government on EMS issues and develop relationships with other EMS Associations and agencies, both nationally and internationally. Wilkinson has travelled extensively throughout the US and Canada to attend conferences and seminars, and never misses an opportunity to visit local EMS operations.
Currently Deputy Chief Wilkinson is a member of the Association of Municipal Emergency Medical Services Organizations (AMEMSO) and the recipient of the Governor Generals EMS Exemplary Services Medal for 40 years of service.
Andrew Palmeri has spent over 23 years in public safety, starting his as a Fire Explorer in 1989, EMT in 1991, Paramedic in 1996 and Nationally Registered Paramedic in 1998.
He currently serves as EMS Division Chief, Kennebunk Fire Rescue; a Combination/Paid on Call Fire and EMS Service. He has also served as the Fire Chief of the City of Unalaska, Alaska, as the Captain of EMS Operation and Training, Santa Fe County Fire Department in Santa Fe, New Mexico, as the Operations Manager for Bennington Rescue, in Bennington, Vermont, as a Paramedic and Operations Supervisor for AMR in New Haven, Connecticut, and as a Firefighter and Paramedic for the City of New Haven Fire Department in New Haven, Connecticut.
Chief Palmeri's professional experience is diverse. He currently serves on the Board of Directors of Southern Maine Region 1 EMS Council, as an Instructor for Maine Fire Service Institute, as an EMS Committee Member for Maine Fire Chiefs Association and as and EMS Instructor Coordinator for the State of Maine. He has previously served as the LEPC Coordinator and Chairman for Aleutian and Pribilof Islands in Alaska, as a Volunteer and Combination Officer Committee Member for Alaska Fire Chiefs Association, as a Committee Member for Vermont Employer Support of the Guard and Reserve (ESGR), as a Mass Casualty Incident Planning Committee member for Vermont EMS District 12, as an Advisory Member of New Mexico Region 1 EMS Advisory Council, and as a Paramedic Faculty, Field Instructor and Chairman of Field Instructor Group for New Haven Sponsor Hospital Region. Chief Palmeri is currently pursuing a degree in Fire Science through the University of New Haven. He is very active in EMS, attending many EMS conferences and seminars, and career development opportunities at the National Fire Academy. Chief Palmeri is a member of the NFPA, IAFC, IAEMSC, Maine Fire Chiefs, NAEMT, National Volunteer Fire Council, IAFF Alumni, National Eagle Scout Association, and is an active Freemason.
Chief Robinson is a 21-year veteran of EMS, and has been passionately committed to the support and growth of the EMS profession since he began his career as a volunteer EMT in 1989. He volunteered for several years prior to becoming a professional EMT for a private ambulance company in the Denver area. Chief Robinson began his career with the City and County of Denver in 1993 as a field paramedic and has been involved in every facet of the Denver Health Paramedic Division's operation since then. He has been the recipient of many department awards, and of a Chief Executive Officer's Special Commendation from Dr. Patricia Gabow, the CEO of Denver Health. Chief Robinson's strong sense of duty to the citizens of and visitors to the City and County of Denver has always driven him to search for, create and implement best practices in Denver's EMS system. He has been the beneficiary of outstanding mentorship from many leaders in EMS and health care and hopes to pay these benefits forward to future leaders in the EMS profession.
Since 2005, Chief Robinson has been the Assistant Chief over Operations, the Deputy Chief Paramedic position for the Denver Health Paramedic Division. The Denver Health Paramedic Division is the sole advanced life support service for the City and County of Denver, responding to approximately 85,000 calls for service a year. The service is a core service component of the Denver Health and Hospital Authority, a political subdivision of the State of Colorado.
The Paramedic Division includes the emergency medical dispatching functions at Denver 911, a robust education and training department, including its own paramedic school, and all field operations including mass gathering care, special events, the nation's first paramedic bicycle teacm, and EMS operations at Denver International Airport. Staffing 25 dual-paramedic ambulances at peak staffing, the Paramedic Division's dynamically deployed service covers 155 square miles and transports to 12 receiving hospitals.
In addition to his position at Denver Health, Chief Robinson is a founding member of the International Association of Emergency Medical Services Chiefs, and is currently the Association's Vice President. He is a member of the Systems Subcommittee of the National EMS Advisory Council to NHTSA, and a member of the EMS Goal Leader Committee for the Colorado Governor's Office of Homeland Security. James founded and is the chairman of the Denver Metropolitan EMS Consortium, and is a co-chair of the Urban Areas Security Initiative and North Central Region's EMS Committees. Chief Robinson serves as a board of directors' member of the Emergency Medical Services Association of Colorado, of the Student Emergency Medical Services Foundation, and is a co-chair of the Advisory Committee for Save a Life Denver, Denver's public access defibrillation program through the Red Cross Mile High Chapter. Chief Robinson served as the Deputy Medical Branch Director for the planning of the 2008 Democratic National Convention, was a member of the United States Secret Service's Steering Committee for the event, and was the EMS incident commander.
Chief Robinson is trained as a Denver Health Master Black Belt in the Toyota Production Systems "Lean" process analysis and improvement methodologies, has participated in the National EMS Preparedness Initiative summits through George Washington University, and is a member of Cohort 6 of the National Preparedness Leadership Initiative through the Harvard Kennedy School of Government and the Harvard School of Public Health. He is a member of numerous professional associations.
Contact Information: E-mail: james.robinson@IAEMSC.org Agency Web Site: www.denverems.org
Lawrence E. Tan is Chief of Emergency Medical Services for the New Castle County (Delaware) Department of Public Safety. New Castle County EMS is a nationally accredited county municipal third-service paramedic agency responding to almost 30,000 incidents a year and serving a population of over 536,000. He is a founding member of the International Association of EMS Chiefs and a member of the Metro Chiefs Division.
Chief Tan started his EMS career as a volunteer firefighter/EMT while in high school. He has 30 years of service with New Castle County EMS and has served at all levels of the organization, including paramedic, EMS Lieutenant, Emergency Services Assistant Manager, Assistant Chief and Deputy Chief. His executive staff assignments have included commander of the Administrative, Operations and Special Operations components of the service, in addition to a special Homeland Operations Detail that operated as a component of the Office of the County Executive. He has received several official commendations and citations from both the New Castle County Department of Public Safety and other organizations.
Chief Tan is a graduate of the University of Arkansas for Medical Sciences Paramedic Program, where he completed his field internship in Tulsa, Oklahoma and received an Associate of Science degree in Emergency Medical Sciences. He later graduated summa cum laude from Wilmington University with a Bachelor of Science degree in Human Resources Management, and was inducted into Sigma Beta Delta, the International Honor Society in Business, Management and Administration. He received his law degree from Widener University School of Law, and has been admitted to practice by the Supreme Courts of Pennsylvania and New Jersey, and the United States District Court of New Jersey. In 2007, Chief Tan was awarded a national scholarship to attend the Harvard University John F. Kennedy School of Government Senior Executives in State and Local Government Executive Education Program.
Chief Tan serves on the Health, Medical and Responder Safety (HMRS) SubGroup of the federal InterAgency Board (IAB) for Equipment Standardization and Interoperability. He is an Executive Committee Member on the FEMA Region III Regional Advisory Council and a member of the Delaware EMS Oversight Council. In 2008 he received a congressional appointment to the National Commission on Children and Disasters. The independent Presidential Commission was charged with conducting a comprehensive study to examine and assess the needs of children as they relate to preparation for, response to, and recovery from all hazards, including major disasters and emergencies. The commission submitted its final report to the President and Congress in 2010.
In addition to the IAEMSC, his professional affiliations include the American Bar Association, National Tactical Officers Association and International Tactical EMS Association.
Contact Information: E-mail: Larry.Tan@iaemsc.org Agency Web Site: www.nccde.org/ems
Paul M. Maniscalco is a Senior Research Scientist and Principal Investigator with The George Washington University. Maniscalco was the first President of the IAEMSC, a former President of the National Association of Emergency Medical Technicians (NAEMT), a past Chairman of the NAEMT National EMS Chief Officers Division and a former Deputy Chief/Paramedic for the City of New York. Chief Maniscalco has over 30 years of Public Safety response, supervisory and management experience.
Paul has lectured extensively and is widely published in academic & professional journals on Emergency Medical Service, fire service, public safety and national security issues. He is the co-author of “The EMS Incident Management System: EMS Operations for Mass Casualty and High Impact Incidents”; a contributing author to the Chemical and Biological Arms Control Institutes “Hype or Reality? The ‘New Terrorism’ and Mass Casualty Attacks”; National Fire Service Incident Management System Consortiums “Model Procedures Guide for Emergency Medical Incidents, 1st Edition”; co-author “Understanding Terrorism and Managing the Consequences”; & Mass Casualty and High Impact Incidents: An Operations Management Guide; and a contributing author to the IFRC/ RC Societies and Johns Hopkins School of Hygiene and Public Health Center for Disaster and Refugee Studies “Public Health Guide for Emergencies”. He has also participated in public safety, emergency and disaster response capacity building projects in the nations of India, St. Maarten, Turkey, Kenya and Tanzania collaborating with organizations such as the UN, PAHO, USAID, WHO and IFRC/ICRC.
Chief Maniscalco is an appointee to the President’s Homeland Security Advisory Council - Senior Advisory Committee for Emergency Services, Law Enforcement, and Public Health and Hospitals; a member of the Department of Defense, Defense Science Board (DSB), Transnational Threat Study and the DSB - Homeland Defense – Chemical Weapons Task Force; a member of the DHS/DoD/DoJ, Interagency Board (IAB); has served as an Advisor to the Defense Advanced Research Project Agency; and an appointee to the Centers for Strategic and International Studies – Homeland Security Task Force. Paul M. Maniscalco was also an appointee to the United States Congressionally mandated National Panel to Assess Domestic Preparedness (Gilmore Natl. Terrorism Commission) where he also served as the Chairman of the Threat Reassessment Panel, State and Local Response Panel and Research Panel. Additionally, he served on the Cyber-Terrorism and the Critical Infrastructure Panels during this five year Commission. In December of 1999, Paul M. Maniscalco received an appointment to the Harvard University, John F. Kennedy School of Government and U.S. Department of Justice (DOJ) - Executive Session on Domestic Preparedness, a three year fellowship sponsored by DOJ.
Maniscalco has earned numerous awards and honors for professional achievement and service from government, corporate and professional organizations. Chief Maniscalco was awarded over 100 commendations from the City of New York during his twenty-two year career including the Medal of Honor. In 2003 he received the National Registry of Emergency Medical Technicians & NAEMT’s - Rocco V. Morando Life Time Achievement Award for significant sustained professional achievement and contributions of national impact to the profession.
Paul M. Maniscalco earned his Baccalaureate degree in Public Administration -- Public Health & Safety from the City University of New York, and a Master of Public Administration – Foreign Policy & National Security from the NYU-Wagner Graduate School of Public Service. He is presently pursuing additional Graduate & Doctoral studies with a research focus on organizational behavior and emergency response to disasters / terrorism incidents.